Cloud-hosted and VoIP Phone Systems

The future of telephony

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A Solution for All Businesses

Cloud-hosted telephone systems have become a choice for businesses everywhere. Organisations choose a cloud-based system for a variety of reasons, as it becomes the go-to for companies with out-of-date PBX phone setups.

What is VoIP?

VoIP (also known as voice over IP, or voice over internet protocol) is a method of telecommunications where the delivery, whether voice or multimedia, is run over an internet connection.
Both VoIP and cloud-based phone systems provide hugely advantageous functionality and features, where VoIP in particular provides you with a complete and ultimate professional phone system.

Benefits of VoIP Phone Systems

Simple Management

Our web-based portal gives you full control of everything you need with regards to your cloud system. Simple to manage with straight-forward usability should you need to make changes.

Fantastic Features

VoIP and cloud-telephone systems are feature-rich. From auto attendant and unified messaging to call forwarding and conference calling, you’ll never miss out.

Cut Costs

Running your system via the cloud means no upfront hardware costs, and no resources focussed on maintenance or hardware management.

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Scalable and Resilient

Growing your office or buying another site? You’ll be able to seamlessly expand with your cloud-based system with a simple price-per-user add on. Capacity is up to you.

Never Outdated

As your VoIP/cloud software continuously updates, you’ll never have to replace your system or buy the latest version of system software.

Avoid Internal Network Issues

Applications can be based in the cloud, so you’ll only need an internet connection to use specific applications, meaning no internal network issues will stop you from making the most of your apps.

CRM & Application Integration

Our flagship  cloud based phone system integrates with the top 30 + CRM’s and applications.

This extensive list includes Skype for business, Google, Microsoft Dynamics, Microsoft Outlook integration, Salesforce, NetSuite Inc, Sage, Sugar CRM, VTiger, Zoho and so much more.

Some Features and benefits include:

  • Make, receive and transfer calls from your desktop at a click of a mouse
  • Click to dial from applications such as google or outlook improving efficiencies in your team
  • ‘Screen pop’ allowing you to have instant access to the CRM account when the client calls in
  • Disable call recordings when Sage screen is opened, making you PCI compliant.

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Empower Your Business Communications

If your system is outdated, the time is now.

The business benefits of a cloud-based system are tenfold, and with Rydal Comms you’ll be safe in the knowledge that we are on hand 24/7 should you need support.

Resilience and Reliability

We’ve strategically partnered with Ericsson LG, so we can ensure you have both option of the latest in VoIP technology, as well as the resilience required for a robust telecoms setup.
Our solution also gives you the peace of mind that handsets can be used with Ericsson LG Cloud, on-premise only, or hybrid phone systems.

Onsite Back Up

We can offer onsite back up should you have any issues with the cloud. Dependent on your requirements, this back up uses traditional connectivity, SIP, or both.
Regardless of your situation, we want to provide you with what’s strategically resilient for your business.

Any questions?

Not sure which phone system is right for you please do speak to one of our advisors today. Alternatively, request a free quote below.

COVID-19 Update

Rydal's support and engineering team are still on hand to help you through this Covid-19 period. We have put together some key tools to help you which you can find by clicking the button.
Covid-19 Emergency Toolkit