Supporting Your IT Manager or IT Department

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IT is my day job, how can you help me and our business?

Lets face it, controlling all aspects of your IT department can be challenging at times, especially when it comes to annual leave, staff resource, extra demand or specific projects. Rydal are here to help YOU and have a solution that allows you to lean on our team for support ensuring you have the back up you require when you need it, read on to understand more on how we can help you deliver great IT support to your business.

Simple pricing model to support your IT role

Unlike our fully managed IT service, where its one fee per user, we realise the need to offer a ‘recurring hours’ model giving you the flexibility to reserve the amount of monthly support you need for your business.

This can be used in a number of ways from level 1 general support to being on site working with you on a project.

One of the most popular reasons IT Managers’ use our service is for the holiday season, you can take time off knowing your trusted partner has a full understanding of your business meaning you can relax, recharge and enjoy that important break.

Whatever the need may be, rest assured, Rydal’s team are on hand to support you!

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Services we can help you with

Level 1, 2 & 3 IT Service Desk

Need to push daily tasks or have high level issues supported, you can use your recurring IT hours contract just for this purpose.

On-site IT Support

It does what it says on the tin, utilise recurring hours as time on site for us to help fix problems

Network Monitoring

Subject to your requirements, we have the ability and resource to monitor and proactively manage your network. We will run patches and fixes to prevent IT issues allowing you to focus on other aspects of your IT role.

Services we can help you with

Holiday / Time off IT cover

Outsource all IT to our service desk while you are on holiday, don’t leave it to chance. Put your feet up and enjoy that well deserved break.

Procurement of hardware and software

We help many IT Managers gain discounts utilising our buying power. Whether its Office 365, Azure cloud, AntiVirus software, hardware from Dell, HP or Cisco, we can help you source this at market leading prices. We also offer finance solutions to help meet your needs.

We make you look great.

Fundamentally, we are an extension of your delivery. Our role is to ensure we make you look great.  We lower unplanned outages, improve productivity, increase security and give resilience to the IT delivery within your business.

Working with Rydal ensures your Internal IT department becomes a pillar of your competitive advantage in your market place.

Any questions?

Not sure which phone system is right for you please do speak to one of our advisors today. Alternatively, request a free quote below.

COVID-19 Update

Rydal's support and engineering team are still on hand to help you through this Covid-19 period. We have put together some key tools to help you which you can find by clicking the button.
Covid-19 Emergency Toolkit