Rydal shortlisted for Comms national customer service final - AGAIN!

Google Rating

4.7

Rydal Communications - Business Phone Systems & Managed IT

4.7

Olivia Simpson

13:46 06 Mar 18

Excellent service as usual from the guys at Rydal. I cant recommend them enough. They accommodated our needs with not a lot of notice, helped us out and saved us money! As a new start up they have done our CCTV, phone system and all our IT and IT Support going forward. Special thanks to James for his efforts and Mark as our Account Manager looking after us! Thanks again.

Simarjit Bajwa

15:15 15 Mar 18

Rydal's service has been par excellence right form the start. They have a great system in place to monitor your progress of any calls raised and even better staff to help deal with queries. I have experienced great service from Wayne, Mark, Phil, Steve, Andy and Leyla to name a few. Great job and I have good faith that they will continue to do so.

Alex Smith

15:57 06 Mar 18

Great experience since from day one, knowledgeable, helpful & excellent customer service. Always quick to respond on both sales and support requests, as well as always being willing to go over and above to ensure requirements are met. Always happy to recommend Rydal.

Steve Stroud

17:02 07 Feb 18

Our business has literally just cut over from our old legacy telephone system to the new one configured by the Team at Rydal and we have been absolutely delighted with how smoothly the project has run to time in a very short period. Our customer experience will be transformed with the new professional features and the onsite training supplied by Rydal has been first class including how quickly minor glitches were quickly ironed out on the day. Would thoroughly recommend and forgot to mention we are even making a saving !

Claire Moore

11:29 20 Feb 18

Leyla is amazing! We always received excellent customer service from her. Our queries are always answered promptly and they are always resolved. Thank you!

Dean Lynn

09:41 27 Apr 18

Rydal Comms have been an amazing support with provide all our telecoms needs. The cloud based system is very reliable and customer service/support was always on hand to help. I took advantage of a joint offer on a cloud based VoIP phone and business mobile which saved me a few ££!

Jason Holt

15:10 27 Apr 18

Rydal Communications have been a supplier to Uniassist Ltd since 2009, they have provided impeccable service and support for our mobiles, network and landlines over the 9 years. We want to thank all of their team from helpdesk, IT support, account manager and director in ensuring our business needs are always met. Keep up the good work Rydal!!

Jon Duncan

09:59 25 Apr 18

Experienced excellent customer service today from Rydal Communications and from Fiona in particular. Always great when you have a supplier who is prepared to fight your corner !

Shane Ledger

11:46 01 May 18

Rydal Communications made contact with us regarding an offer they had on investing in to a new telephone system. Albeit a little apprehensive due to it being a big switch for us as a business, the offer seemed very good so we agreed to go ahead. Since our commitment to Rydal I can honestly say the process has been extremely seamless. All departments have been very communicative and kept us up to date with installations and switch over dates etc. Upon install at both offices we had an engineer called Wayne conducting the work, Wayne was extremely helpful and went above and beyond to ensure everything was explained and working correctly. A very good, stress free service delivered and of course a great first impression of Rydal Communications. Shane Ledger Totally Recruitment Limited.

Paula Anglia Karting

12:14 01 Jun 18

We went with Rydal for a new telephone install and are completely regretting it. The price quoted is not the price being charged as they have now added on lots of extras that are essential, yet not mentioned in the initial quote. We've been going backwards and forwards for months trying to resolve this and are just met with a take it or leave it attitude.

Vuk Bobic

09:10 07 Jun 18

Received quick and efficient service for my new contract phone. The handset is great as is the plan which Rydal took the time to find for me. They are quick to answer calls and emails whenever I need assistance and I look forward to using them in the future!

mukesh sinah

13:42 16 Jun 18

We have now been with Rydall communications for nearly 5 years. I can not fault their customer service and levels of quality. The staff are a pleasure to deal with. If on the rare occasion we do have a problem they are always on hand to deal with it. I would highly recommend using rydall as your communications provider as I think they are heads and shoulders above the rest.

Gina Mattos

22:37 19 Jul 18

Great Service and installation, we are really happy with our new phone system. Thanks to the team and especially Steve who helped us out of hours. Highly recommended.

Matt Boyle

14:06 20 Jul 18

Rydal's team of friendly, customer centric staff have great market knowledge and always found the best options for our circumstances. I would thoroughly recommend their services and know they are able to react and meet any needs. Keep up the good work guys.

Dan

14:06 03 Aug 18

**reply: I can send you our company name via email if you give me your contact info - thanks. Steve from Rydal gets very confrontational when he cold calls and can't speak to our manager (Eventhough our manager has clearly said he is not interested) Just a tip, if you're trying to sell to a business its worth not being aggressive as it breaks down any desire to work with your company :)Basically, chill out Steve.

Emma Robson

19:17 27 Nov 18

Rydal Comms always respond in minutes to our requests for assistance. Ensuring they go the extra mile which is something we really appreciate at Lesko Modular. Thank you team Rydal

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