Our History

Rydal Group was founded in November 2008 by Steffan Dancy. By 2009, we moved into our first offices and recruited 4 staff members, including Steve Watkins – now our Operations Director. By 2013 we launched the partner model for both mobile & fixed services. A year later, due to high demand, Rydal Group entered the VoIP market. Now in 2023, we are one of the leading business Communications, IT, Energy and Security providers.

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Timeline

November 1

2008

2008

November

Steffan Dancy incorporated Rydal Communications – from home

November 1

2009

2009

October

Moved into first offices to cater 4 members of staff

January 1

2010 – New Staff

2010

January

Recruited 4 staff members including Steve Watkins (now Operations Director) & Mark Worraker (Key Account Manager) – our first recruitment drive.

January 1

2011

2011

January

An established mobile airtime dealer looking for SMB clients across the UK – Major household and enterprise brands.

October 1

October 2011

October

We moved into bigger serviced offices on the same business park. Recruited more staff members making a team of 8.

January 1

2012

2012

January

We moved into the fixed line & broadband market. The success we had in delivering mobile airtime meant our clients were asking us to look after these services for them.

January 1

2013

2013

January

Launched our partner model for both mobile & fixed services

June 1

June 2013

June

Moved to our Werrington Peterborough offices – 2000 Sq FT and recruited another 8 members of staff this year – total 16.

July 1

2014

2014

July

Due to the demand we entered into the VoIP market

July 2

July 2014 – 2

July

We acquired the office next door to gain more office space, as our staff total grows to 20.

July 3

July 2014 – 3

July

Recruited our own engineering team

January 1

2015

2015

January

Partnered with Ericcsson LG and Pragma distribution for Business Telephone Systems

June 1

June 2015

June

We break phone system installation records as a new partner for Ericsson LG and Pragma distribution

January 1

2016

2016

January

Recognised as one of O2’s leading Approved Partners for 2016

February 1

Feb 2016

February

Won ‘New Reseller Of The Year’ with Ericsson LG. Demonstrating our success with their Cloud and on premise phone systems

June 1

June 2016

June

Launched Rydal Utilities offering energy brokerage and LED lighting – www.rydalutilities.co.uk

June 1

2017

2017

June

Won Best Customer Service Award at the Comms National Awards 2017

April 1

2018

2018

April

Short listed for the Best Place To Work and Best Sales Team at the Comms Dealer Awards.

April 2

April 2018

April

Finalist at SME Cambridgeshire Business Awards 2018 – Service Excellence

October 1

Oct 2018

October

Won Best Partner of Year award at the Ericsson LG GLOBAL conference in Croatia

October 1

2018 November

October

Win Best Customer Service Award – Talk Talk Business

November 14

2018 November

November

Rydal celebrates 10th Anniversary!

February 1

2019 February

2019

February

  We move into our new office in Peterborough City Centre

March 13

2019 March

2020

March

Rydal wins Fastest Growing Reseller

September 17

2019 September

September

#Nine Customer Service Finalists – Comms National Awards

March 11

2020 March

September

Rydal takes measures to assist businesses in adapting to remote work during the COVID-19 pandemic.

September 17

2020 September

September

Rydal maintains safe and efficient operations during the COVID-19 outbreak.

October 7

October 2020

October

Rydal achieves ISO 9001 and ISO 27001 certifications

November 25

November 2020

November

Rydal joins the G Cloud-12 framework as a Crown Commercial Supplier

January 13

2021 January

2021

January

New Phone System – Curo IP

July 21

2021 July

July

We hit 2500 Curo IP users!

August 18

2021 August

August

Agenda IT client base acquisition

October 28

2021 October

October

Paul Aplin joins our team as the Commercial Finance Director

October 31

2021 October

October

New Member of the Year – Network Group Awards

March 9

2022 March

2022

March

Providing help to the people of Ukraine during a challenging time by offering free mobile and landline calls

April 11

April 2022

April

We complete the acquisition of IT company BrokenStones

May 22

2022 May

May

Shortlisted for the Reseller of the Year Award – Comms Business Awards

May 31

May 2022

May

We are finalists for two awards Reseller People & Culture and the Apprentice Champions – Channel Champions Awards

October 19

October 2022

October

Rydal Group acquires NDG Technology

January 10

Jan 2023

2023

January

Our team grows to 80 Employees

January 25

2023 Jan Black Bear IT & Krypton

January

We acquire two IT companies in 1 month – Black Bear IT and Krypton IT

January 31

Jan 2023 – Simon

January

Simon Cornwell joins Rydal as the Group Sales Director

March 15

2023 March

March

Rydal joins Norfolk County Council School’s Framework

April 6

April 2023 – NBG Award

April

Won Team of the Year award at the Network Group awards

April 28

2023 April – Lichfield New Office

April

Rydal’s Lichfield team moves to a larger office to accommodate growing demands

May 4

May 2023 – Security awards

May

Shortlisted for SME of the Year award at the British Security Awards

May 30

2023 May – Channel Champions

May

Shortlisted for Reseller Technical Support & Engineering Team award at the Channel Champions Awards

June 1

June 2023 – Blue Sky

June

Rydal acquires Blue Sky Group customer base

June 20

2023 June – SME News

July

Rydal Group wins Most Trusted IT & Communication Company 2023 award at the SME News

July 5

August 2023 – New Website

August

Rydal launches a new Group website

September 28

2023 September – Curo Analytics

September

Rydal Group releases Curo Analytics platform for our communications customers

October 16

October 2023 – Terra Award

October

Win Reseller of the Year 2023

October 31

2023 October – SSAIB Accreditation

October

Rydal Security achieve SSAIB Accreditation

November 1

November 2023 – Rydal 15th Birthday

November

Celebrating 15th Birthday of Rydal Group

Switching to Rydal is easy. Call us today on 01733 511 116.

From initial advice through to installation and aftercare, the team at Rydal are with you every step of the way. Contact us today and let our experts take care of everything for you.

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A better way to connect

Technically advanced, ultra-reliable communication systems to streamline your business and reduce costs.

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Making IT work seamlessly

Fully managed IT services, with unlimited specialist on-site support to keep your business operating 24/7.

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Secure. Prevent. Protect.

Premium protection for your business sites with surveillance systems including fitting and maintenance.

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Powering change

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