Unlimited IT Support & 24/7 Monitoring

Free your team from fighting fires

Supporting market leading products:

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IT is not my day job, what can I outsource to you?

We provide an entire IT department, from CTO consulting to level 1, 2 and 3 service desk support and on site technical engineering. We offer Unlimited IT support for a fixed fee per employee, per month which is usually less than a cost of a single employee. This allows you to focus on your jobs knowing you have an outsourced IT department with multiple skill sets that can support your business.

Simple pricing model to help you scale and grow

It’s time, stop right where you are and end your search. You have just found a company that will work as an extension of your business, supporting your IT technology and being a company your people can rely on.

With Rydal’s IT Support you pay a single monthly fee for support and we become your IT Department. Our completely unlimited support means you and your team can use us as much as you need.

Read below to understand the full service offering

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Our all inclusive IT support offers

Level 1, 2 or 3 IT service desk

Rydal’s support team becomes an extension of your business giving your staff the support they need to focus on their day job.

All inclusive On-site IT support (subject to additional fee per user)

It does what it says on the tin. In addition to unlimited remote support you can pay an extra fee per user which covers you for all on site visits, should Rydal not be able to fix a problem remotely.

24 /7 All Inclusive Network Monitoring

Rydal IT support will monitor and proactively manage your entire network. Rydal will run patches and fixes to prevent IT issues allowing your business and teams to function to its maximum.

Inclusive On Site Set Up Of New Users

When new staff join your business we will attend site to ensure the desk and user is ready to go. In addition to hardware and desktop set up this will include office 365 and anti virus / network monitoring software to allow us to proactively manage and support the user.

Procurement of hardware and software

We help many IT Managers gain discounts utilising our buying power. Whether its Office 365, Azure cloud, AntiVirus software, hardware from Dell, HP or Cisco, we can help you source this at market leading prices. We also offer finance solutions to help meet your needs.

We want to help you grow

Fundamentally, we are an extension of your business, your success is our success. Our primary role is to ensure you can focus on what you do best, not worry about the IT infrastructure and support.

Our main objective is to lower unplanned outages, improve productivity, increase security and give resilience to the IT delivery within your business. We have a huge focus on proactively finding potential issues before they arise, ensuring we are keeping your business and IT infrastructure ‘ahead of the game’.

Working with Rydal ensures IT support becomes a pillar of your competitive advantage in your market place.

Any questions?

Not sure which phone system is right for you please do speak to one of our advisors today. Alternatively, request a free quote below.