At Rydal, every one of our customers is important. That's because we see our customers more as our partners. Your success is our success, and we want to help you reach that success. In a marketplace flooded with so many alternatives offering the same products, it really comes down to choosing the right vendor. We firmly believe that our expertise, customer service and product knowledge make us that right vendor.
We're a family run business who have always been independent, so we don't have any corporate affiliations forcing us to push certain brands. Our dedicated departments specialize in the different sectors of the communications industry, meaning that each group has a real expertise in their area. As well, we're always training and re-training to add to and refine our skills and knowledge base.
Every one of our customers has their own dedicated account manager. Your manager is there to advise you on your system needs, and also to remain your contact for the long term. All of our account managers are available 24/7 to deal with problems or questions at absolutely zero cost to you. You put your trust in us to deliver the communications system that you need. We will work to maintain that trust for as long as you're with us.
We will never try to sell you reconditioned components. We deal only in brand new equipment. Yet we will also buy back old handsets from any customer who upgrades or opens a new system with us. Also, our Free Health Check will audit all of your communications costs to help you figure out where you can be saving money.
Since we want only the best for our customers, we only deal with the best companies. All of our traffic is routed through proven telecom providers, and our products are top of the line.
As an Independent we have a consultative, flexible and personal approach when understanding our customer's requirements. We pride ourselves on service and working closely with our customers to provide them with the most agile solution that works for their business. We have built up a strong reputation in the Industry for this approach with it all contributes to our fundamental success
Steffan Dancy | Managing Director